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Compliance & You

 

Can you afford to ignore the risks?

Financial Services organisations are operating within a legal and regulatory environment which has become increasingly demanding and complex. The incidence of brokers and financial planners (as individuals and as organisations) suffering heavy fines, licence suspension and revocation continues to rise along with regulator and customer expectations. While the cost of compliance has become significant, the costs and ramifications of non-compliance are enormous.

The compliance imperative

Good compliance is no longer simply about good business. It has become essential for survival. Compliance must be embraced and promoted from the most senior management of an organisation down to its most junior levels. A successful and effective compliance culture requires visibility, consistency and sincerity.

Lead by example – there’s no other path to success!

Compliance, in one sense, is all about risk management. Whilst some of the risks involved may be hard to quantify accurately, they are no less real or dangerous to your business because of that.

The basic elements of a compliance program

STRUCTURE
Board/CEO/Senior Mgmt commitment
Documented Compliance Manual
Delegation & promotion of compliance concepts down to middle & junior mgmt
Commitment of resources
OPERATION
Identification & mgmt of compliance issues
Establish & document operating procedures
Implement & enforce compliance program
Establish complaints handling process Establish formal reporting & escalation process Process for identifying & rectifying failures Maintain records Establish mgmt supervision process
MAINTENANCE
Initial/ongoing education/ training program Visibility/ promotion/ communication Ongoing monitoring & assessment Regular review of effectiveness of program Liaison with regulators Accountability & enforcement

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